A-to-z Guarantee · Guidelines · Take Action. Hi, Will a claim status of “Order Refunded” count against my ODR? shipping, you may be able to get the A to Z removed if you call them. Amazon A-Z guarantee allows customers to confidently buy directly from sellers. claim for every orders, you may fall into a review for a suspended status.
Amazon a to z claim status -
To make an appeal, just reply to our claim denied email. Reason Options for this reason I returned my order A merchant has clearly misrepresented the condition or details of an item in a way that affects its value or utility. Item defective after first use The item did not work or was broken on second or subsequent use. The merchant does not accept the return of the item in accordance with the return policy on their own website. Item defective during first use When you tried to first use the item, it did not work for example, HDTV did not turn on. Received no replacements The merchant promised a replacement, but you did not receive a replacement.