Fifth Third Bank was great when I received a hefty settlement. I tried to contact my "personal banker" today and was given a phone appointment for noon. Shortly. Financial institutions continue to invest in their mobile banking platforms as consumer banking activity shifts to digital channels. M&T Bank, Fifth. Fifth Third Bank launched its mobile banking platform in select markets last month and continues to roll out the service throughout its state footprint during the. Please see Digital Services User Agreement for details regarding cutoff times. It has been very frustrating and I have been dealing with this for over a month now. No 5th3rd mobile banking to call - activate cards, change card PINs, update your user ID, choose electronic statement delivery, and manage your alerts in the 5th3rd mobile banking. Read more. She now escalated it to cooperate and they are trying to help me but still no resolution.