Before You Go Checklist; Health and Travel Tips; Advance Seat Selection; On My However, customers will not be entitled to a refund when their reservation is. Peace of Mind. Before You Go Checklist; Health and Travel Tips; Advance Seat Selection; On My Way Service; Travel Insurance; Frequently Asked Questions. Advance standard seat selection charges are non refundable, except if: you are moved to a seat different than the one you selected due to an involuntary schedule or airport change (e.g. flight disruption, cancellation). you decide not to travel on your selected itinerary and you paid for advance standard seat selection.