Assign Account Manager FAQs | Verizon Wireless. I'm most definitely NOT a VZW employee. If a post answered your question, please mark it. In My Verizon, fill in the person's name, email address and mobile number. Choose Add Account Manager. We'll send a confirmation message to your mobile device. Unauthorized users are unable to make any changes or even pay the Verizon bill. If you're wondering how to add an authorized user to Verizon accounts, you usually occur when it opens, at lunchtime, and at the end of the business day. Before you post, search to see if your question has already been answered. It can be a hassle when your spouse, other family member, or trusted friend needs to access your Verizon account when you are unavailable to do so. Then answer any security questions needed in order to identify yourself. This can include the person's name, phone number, address, and relation to you. This is applicable only if the account manager's mobile phone is also linked to your company account.