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Home Equity Line of Credit You might be able to use a portion of your home's value to spruce it up or pay other bills with a Home Equity Line of Credit. I must be honest, I was totally upset with this situation and I thought to send this feedback right away. Make purchases with your debit card, and bank from almost anywhere with your phone, tablet or computer and at our 16, ATMs and more than 4, branches nationwide. Don't they have the chance to check this after asking me for my SSN, ID, creating a hard inquiry on my credit score, etc? By Jorge Torres on February 12, I applied for this card making sure my credit score was good enough to obtain it. I hate the feeling there are things out of my control so I studied all the requirements before sending the request. If you have questions or concerns, please contact us through Chase customer service or let us know about Chase complaints and feedback.