View customer complaints of Paychex, Inc., BBB helps resolve disputes with Paul M******, our Client Service Supervisor, contacted the client to inform him of. Transform your customer service with Salesforce Service Cloud. Learn more! Support Rating Paychex Flex's customer service is amazing. Like I stated before, I get answers and responses within minutes.
Paychex customer service reviews -
I've been trying to get help for over a year to no avail. Our moderators read all reviews to verify quality and helpfulness. After bringing it to their attention, via another contact because my specialist was out again, they reimbursed my account but kept the fees they charged me. Eventually I found out not only did I not have to, but they had submitted me incorrectly. I operate my own small business and we are always available to take clients' calls until at least pm. Save yourself a runaround when you have better things to do like running your business like myself who is writing this bad experience working past midnight. For a company that markets itself to small businesses, this type of ineptness multiplied by a terrible non-existent customer service is unacceptable. Apparently, Paychex did not submit the abatement for the 2 additional quarters. I've been trying to get help for over a year to no avail. There are better payroll services at a better prices out there. Unfortunately, I would not recommend to anyone to use their K services. Email By paychex customer service reviews
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